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Intelligent Queue Calling System
Intelligent Queue Calling System - Image 2

Intelligent Queue Calling System

The intelligent queue calling system, a key component of smart healthcare, eliminates traditional queuing methods to reduce patient crowding and prevent disputes. Featuring customizable priority call rules, it is designed for outpatient waiting areas, pharmacies, registration counters, and blood test windows. By significantly cutting wait times, streamlining blood collection procedures, and enhancing the medical environment, the system elevates both service quality and the hospital’s overall image.


Category: Tag: Product ID: 62856

Description

Advantages

  • Efficient Queue Management – Automatically organizes and prioritizes patients, reducing wait times
  • Customizable Priority Rules – Supports flexible prioritization based on hospital needs
  • Improved Patient Flow – Streamlines the blood collection process, minimizing crowding
  • Reduced Manual Work – Eliminates the need for staff to manually call numbers, saving time
  • Enhanced Patient Experience – Provides clear, fair, and transparent queuing, reducing stress
  • Real-Time Updates – Displays live queue status, keeping patients informed of their turn.

Check-in

After payment, patients scan/swipe their card at the queue machine in the blood collection hall to obtain a queue ticket. (includes: queue number, test items, basic patient info, and result collection reminder).

Waiting

Patients take a seat in the waiting area until called.

Calling

Medical staff initiate the call via the labeling device.

The system automatically displays the patient’s info and test items (no manual scanning/input required).

Display

The queue management screen pops up with details of the current and next patients. The window screen shows the same information.

Additional information

brochure

https://drive.google.com/file/d/1IhBKaJgAdGmeuNV4rjjZfMZkbR58JCcU/view?usp=sharing